"Problem talk creates problems, solution talk creates solutions"
The focus is on what is actually possible – instead of analyzing problems or causes –encourages managers to stop with something which does not work and to do something different instead. Different principles characterise this approach: simplicity, cooperation, focus on strengths, the possibilities and resources of the organisation and the people who are part of it.
The focus lies on the interaction between individuals and teams and makes individuals responsible. Possibilities from the past, present and future are investigated. Exceptions and small changes are used to reaches the wanted goals. Every case is viewed individually and the expertise on how to solve the problem lies with the person or the team who wish to see a certain change.